Photo rejected twice - what am I doing wrong?

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Mike_Johnson

03-20-2026 61 views 4 replies

I placed my order 7 days ago (payment confirmed, received order number) but my order status is still showing "Processing" with no updates.

Timeline:
• Day 1: Order placed, payment confirmed
• Day 2: Photo approved (this was quick!)
• Day 3-7: Status still says "Processing" - no tracking info

I paid with Bitcoin and the transaction confirmed on the blockchain within an hour of my order. My account shows the order but no tracking number yet.

My questions:
1. Is this processing time normal?
2. At what point should I be concerned?
3. Has anyone else experienced this delay?
4. When should I contact customer service?

I'm trying not to be that anxious customer who emails every day, but I also want to make sure nothing went wrong with my order. Is this just the normal waiting period or should I reach out?

For those who've ordered recently - how long did "Processing" status last before you got tracking info?

Thanks for any insight!

61 views 4 replies

Replies (4)

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03-21-2026 20:19

What state did you end up getting? Looking for recommendations for Louisiana area.

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03-21-2026 15:54

The quality really is worth the price. I tried a cheap one before and it was a total waste of money.

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03-20-2026 23:56

Pro tip for anyone reading: Make sure your photo has really good lighting. Mine got rejected the first time because of shadows.

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03-20-2026 12:32

Trust the process and trust the reviews. Thousands of successful orders for a good reason.

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