Can I change my shipping address post-order?

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Jennifer_Young

03-26-2026 51 views 6 replies

I placed my order 12 days ago (payment confirmed, received order number) but my order status is still showing "Processing" with no updates.

Timeline:
• Day 1: Order placed, payment confirmed
• Day 2: Photo approved (this was quick!)
• Day 3-12: Status still says "Processing" - no tracking info

I paid with Bitcoin and the transaction confirmed on the blockchain within an hour of my order. My account shows the order but no tracking number yet.

My questions:
1. Is this processing time normal?
2. At what point should I be concerned?
3. Has anyone else experienced this delay?
4. When should I contact customer service?

I'm trying not to be that anxious customer who emails every day, but I also want to make sure nothing went wrong with my order. Is this just the normal waiting period or should I reach out?

For those who've ordered recently - how long did "Processing" status last before you got tracking info?

Thanks for any insight!

51 views 6 replies

Replies (6)

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03-29-2026 12:21

Really helpful post. I was on the fence but this pushed me to order.

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03-27-2026 10:32

The price seemed high at first but it's absolutely worth it for quality that actually works.

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03-27-2026 07:26

I can confirm this - my experience was basically identical to yours.

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03-27-2026 03:05

Tracking updated pretty much every day once it actually shipped. Good communication overall.

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03-26-2026 16:25

Appreciate the honesty in this review. Not just hype, actual useful information.

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03-26-2026 14:33

UV features all check out perfectly. I tested mine with a blacklight to verify.

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