Forum - Photo file size too large

I lost my novelty ID last weekend (long story) and need to order a replacement. Is there an easy way to reorder the exact same ID I had before?

Do they keep your information on file? Or do I need to fill out everything again? My photo was perfect and I'd like to use the same one if possible.

Also wondering about the turnaround time for reorders - is it faster since they already have my info?

42 views 7 replies

12-30-2025 17:29

Contact their support - they're actually responsive and helpful.

12-30-2025 04:50

Great write-up! Really appreciate you taking the time to share.

12-30-2025 14:22

UV features all check out. I tested with a blacklight to be sure.

12-29-2025 14:28

Just wanted to echo this. My experience with novelty IDs was great too.

12-30-2025 02:56

Don't worry - the process is easier than you think!

12-29-2025 00:06

Your detailed breakdown helped me make my decision. Ordered yesterday!

12-28-2025 19:04

Ordered on Monday, arrived the following week. 12 days total.

Photo file size too large - how to compress?