Help! Tracking hasn't updated in 6 days

Getting frustrated here - my photo has been rejected twice now and I'm not sure what I'm doing wrong.

First rejection: "Lighting too dark"
Second rejection: "Background not plain enough"

I'm using a white wall as background and taking the photo during the day with window light. What else should I be doing?

Can someone who's had their photo accepted on first try share exactly how they took it? Camera settings, distance, lighting setup, everything. I really want to get this right.

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Replies (7)

01-19-2026 03:02

I had the same concern before ordering novelty ID. Turned out to be fine though!

01-18-2026 18:13

Magnetic strip works too if you were wondering about that.

01-19-2026 05:49

The novelty ID quality really is worth the price. Cheap IDs are a waste of money.

01-17-2026 17:06

For anyone reading this - follow their photo for novelty ID guidelines exactly. It matters.

01-18-2026 00:48

I had the same issue. Customer service helped me fix it quickly.

01-18-2026 09:33

The hologram novelty ID quality is insane. Looks identical to real IDs.

01-17-2026 14:33

Think of it as an investment. Cheap IDs = wasted money.

Help! Tracking hasn't updated in 6 days

Replies (7)

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