Payment went through but no confirmation email

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Chris_Anderson

03-11-2026 56 views 7 replies

I placed my order 6 days ago (payment confirmed, received order number) but my order status is still showing "Processing" with no updates.

Timeline:
• Day 1: Order placed, payment confirmed
• Day 2: Photo approved (this was quick!)
• Day 3-6: Status still says "Processing" - no tracking info

I paid with Bitcoin and the transaction confirmed on the blockchain within an hour of my order. My account shows the order but no tracking number yet.

My questions:
1. Is this processing time normal?
2. At what point should I be concerned?
3. Has anyone else experienced this delay?
4. When should I contact customer service?

I'm trying not to be that anxious customer who emails every day, but I also want to make sure nothing went wrong with my order. Is this just the normal waiting period or should I reach out?

For those who've ordered recently - how long did "Processing" status last before you got tracking info?

Thanks for any insight!

56 views 7 replies

Replies (7)

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03-14-2026 06:30

Been 3 weeks since I ordered. Still working flawlessly everywhere I go.

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03-13-2026 19:29

The card material feels exactly like a real ID. Weight and flexibility are perfect.

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03-13-2026 10:25

How strict were they about the photo requirements? I'm a bit worried about getting rejected.

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03-13-2026 06:24

What state did you end up getting? Looking for recommendations for Louisiana area.

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03-13-2026 04:31

Quick update for anyone following: customer service got back to me within hours.

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03-12-2026 22:27

I had the exact same concern before ordering. Turned out to be completely fine!

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03-11-2026 21:26

Your nervousness is totally normal but this vendor is legit. You'll be fine.

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